Shipping in the US 3-7 days and is always free!
If an item has the 2-day delivery option an additional Shipping charge will be charged if this is selected.
Freight charges for International Shipments will be charged by check out.
Items purchased from RSP Fashion are eligible for a full refund if returned within 30 days of purchase. You will have up to 60 days after items have been purchased to exchange for anything else on the website.
A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.
Items must be returned unworn, unwashed, undamaged, unused, original packed and with all original tags attached. Please see the tips below for keeping your items in returnable condition!
If you receive an item that is damaged, please contact customer service immediately.
RSP Fashion carries only original designs from Designer Rosaura Sias Pipenburg from their own Production. Please be aware that even such products are not entirely free of workmanship errors, including occasional missing threads and similar defects. Products subject to distressing as part of the styling are also subject to increased chance of defect and do tend to wear out faster than normal.
Many products, particularly those with distressed styling, do wear out or develop holes with regular wear-and-tear over time. RSP Fashion warranties all products to be free of such problems for the first 60 days from the time of purchase, and will replace or refund your purchase in the event such a problem occurs.
After 60 days, we will attempt to assist with repairs, including providing replacement hardware such as lost buttons or broken snaps to the extent these items or repair services are available from the designer, but we will not provide a complete replacement or refund for an unrepairable product after 60 days unless the designer is willing to replace or reimburse the product at this time.
Special orders will be final sale. If you are interested in a particular style, we encourage you to order an in-stock size in the style, if available, before special ordering.
HOW TO SEND IN YOUR RETURN/EXCHANGE
- Indicate on your invoice whether you are exchanging or returning the item(s).
- For exchanges: please indicate the desired model/size. We recommend you contact customer service to place your exchange on hold so it does not sell out while we await your package. Please call or send an e-mail with the order number, the item, and size you would like on hold.
- Pack your item(s) and invoice into a return bag/cardboard box and affix a mailing label and send it to:
RSP Fashion & Production LLC
9182 SW 95th Ave
Miami, Florida 33176
- Mail your package UPS or United States Parcel Service
We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution.